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T shirt

Open for Pre-Orders - All orders will be dispatched after 21st April 2025.

Here to help you!

We hope this answers all your questions but if not just drop us a message via our contact page or email us at customerservice@bigwildthought.co.uk and we’ll get back to you as soon as we can 💌
🛍️ Ordering & Products
What size should I order? Plus

All of our clothing has a size guide listed on each product page to help you find your perfect fit. If you're in between sizes or unsure, feel free to reach out, we’re happy to help!

Will items be restocked? Plus

Some styles might be limited, but popular items may return! Keep an eye on our socials and sign up for our newsletter to be the first to know when restocks happen.

Where are your products made? Plus

Our garments are ethically made in Bangladesh and India. We care deeply about quality, sustainability, and making sure your pieces last.

🚚 Shipping & Delivery
How long will my order take to arrive? Plus

We aim to dispatch orders within 4 working days. UK delivery usually takes 2-4 days after dispatch. International shipping times vary depending on location

Do you ship internationally? Plus

Yes, we do! 🌍 Shipping fees are £18 and delivery times will depend on your location, and any customs charges are the responsibility of the customer.

Can I track my order? Plus

Yes! Once your order has been dispatched, you’ll receive a tracking link via email so you can keep an eye on its journey.

🔄 Returns & Exchanges
What’s your returns policy? Plus

You have 28 days from delivery to return your items. They must be unworn, unwashed, and in their original condition with tags attached. Please find our Delivery/Returns page here for more information.

Do you offer free returns? Plus

We don’t currently offer free returns customers are responsible for return shipping costs. We recommend using tracked shipping for peace of mind.

How do I request an exchange? Plus

If you’d like an exchange, just write it clearly on the original invoice included in your parcel. We’ll do our best to accommodate your request, stock allowing!

🐻 Giving Back
Which charities do you support? Plus

We’re proud to support four amazing wildlife charities:

🦥 The Sloth Conservation Foundation
🦊 The Fox Project
🐋 Whale and Dolphin Conservation
🐝 Bumblebee Conservation Trust

Please keep looking over on our Charity Partners page, for very important charity news and updates!

How do my purchases help? Plus

With every item sold, we donate £1.50 into our charity pot and then it gets split between our 4 charity partners. Your purchase directly helps protect wildlife and their habitats across the globe. 🌎